Frequently Asked Questions

General

What kind of photo can I upload for engraving?
We accept photos of pet"s actual paws, ink prints, clay prints, nose ink prints and photos of pet"s nose.

Can I send a photo after purchase?
Yes, you can just send the photo to our email info@eternalmemory.com. Please include your order number that starts with #.

Shipping

Do you offer free shipping?
Yes! We offer free standard delivery worldwide.